Shipping policy
Delivery in Pakistan
- Delivery charge: Rs 220 per order. Free delivery on orders of Rs 5,000 or more.
- Cash on delivery is available across Pakistan.
- Dispatch: orders placed by 12:00 noon (Pakistan Standard Time) are dispatched within the next 2 working days by registered courier. Orders placed after 12:00 noon are dispatched within the next 3 working days. Orders placed on Sundays or Pakistan's national holidays are processed and dispatched within the next 3 working days.
- Delivery time: usually about 3 working days after dispatch (no delivery on Sundays). During busy seasons and our sale events, delivery can take up to 7 working days.
- Every order is sent with a tracking number.
- Orders above Rs 10,000 need advance payment. We will contact you after you order with payment details (bank transfer, Easypaisa or JazzCash/Mobicash).
International delivery
- International orders need full advance payment, including delivery charges.
- Processing time: 3 to 7 working days.
- Delivery time: 15 to 25 working days, depending on the import process of the destination country.
- Delivery charges are shown at checkout. If a charge needs confirming, we will contact you by email, WhatsApp or phone before dispatch.
- We usually send international parcels as a gift, but any customs duty or import tax charged by the destination country is paid by the buyer. We are not responsible for these charges.
Questions about your delivery
WhatsApp: +92 301 468 5007 · Email: info@imartdecor.com